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We are facing a temporary technical issue because of which we are unable to receive your emails directly from our website. Depending on the nature of your query, please write to us on one of the email IDs listed below and we will respond back to you at the earliest possible.

Send us an email to the email IDs listed below:

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Register Or Update Email Address


How do I register or update my email ID for my Bank Account?

a.    SMS : UPDATEM <space> <your email ID> to 5676782 from your registered mobile number

b.    Axis Mobile App :  Click on Banking >> Services >> My Details >> Update email ID

c.    Internet Banking: Click on Services >> Contact Details >> Edit Email ID >> Next >> Enter Code received through SMS. Access Internet Banking? Login Now


Register or Update Address


How do I update my Communication / Permanent Address in my Savings Account?

a.    Axis Mobile app:  Click on My Details under Services from the Menu option >> Update Communication Address / Permanent Address >> Agree to the Terms & Condition >> Upload Documents

Keep your Driving License / Passport / Aadhaar / Election Card handy. For Office Address, please attach Declaration on company letterhead 

b.    Internet Banking: Enter New Address after clicking on Contact Details >> Enter the Net Secure Code received through SMS

Access Internet Banking? Login Now


Update Nominee


How do I update nominee in my Savings Account?
a. Internet Banking: Click on Services >> Other Services >> Nominee Updation >>Select Account number >> Select Add New Nominee / Change Nominee >> Generate Request Form >> Print and Sign the Form >> Click on Next >> Upload the image of the scanned form >> Enter NetSecure Code received through SMS
b. Branch: Visit your nearest Axis Bank Branch

Update Form 15G & 15H


How do I update Form 15G & 15H in my Savings Account?
a. Internet Banking: Click on Other Services >> Select the Form 15G/H
b. Axis Mobile App:  Click on Accounts through Services from Menu >> Submit Form 15G/H >> Enter details like Date of Birth, Pan and Customer Constitution type & Submit
Your Form 15G/H will get updated in your Account in one working day.
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