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Do I need to have an Axis Bank Account to purchase an Axis Bank Forex Card?
You don't need an account relationship with Axis Bank to purchase a Multi-Currency Forex Card. Simply walk into any Axis Bank Branch and purchase a Multi-Currency Forex Card over the counter.

Which ATMs accept Forex Cards?
All ATMs overseas displaying the Visa/Mastercard or Plus symbol will accept your Axis Bank Multi-Currency Forex Card. There are over 2 Million VISA ATMs worldwide. For a comprehensive list of all VISA accepting ATMs click here.

How can I get a refund of the unutilised amount on my Forex Card?
The Card can be encashed only after your return to India. Furthermore, the last transaction done on the card should be more than 10 days prior to the date of encashment. 
For refund of the residual or unutilised balances you can approach any of the branch of the Bank irrespective of where the card was issued. 
You need to complete the refund form and submit a copy of your passport along with the form.

What should I do if the Forex Card has expired, but there is unutilised balance on it?
If your card has expired before all funds have been utilised, you can contact any Axis Bank branch for refund of the unutilised balance, or apply for replacement card to continue to access the remaining funds for payment through the card in future.

In case you require assistance:

a. Call us on 040 67174100 and for our toll free numbers click here
b. Send us an email from your registered email id by clicking on the email tab below
c. Visit your nearest Axis Bank Branch in case you are in India

Feel free to call 040 67174100 and for our toll free numbers click here
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